Peace of Mind Booking: Understanding Our 24‑Hour Free Cancellation Policy
Travel plans can change—weather shifts, schedules move, or you simply discover a better day to explore. That’s why Curaçao Tours offers a clear, guest-first 24-hour free cancellation policy. Book the tours you’re excited about today, knowing you can cancel up to 24 hours before your tour’s start time for a full refund. In this guide, you’ll learn exactly how the policy works, what to expect if weather affects your plans, and how to book with total confidence.
What Our 24‑Hour Free Cancellation Policy Means
Looking for the short answer?
What is Curaçao Tours’ 24-hour free cancellation policy?
- You can cancel your tour up to 24 hours before the start time and receive a full refund.
- Cancellations within 24 hours of the start time and no-shows are non-refundable.
- If Curaçao Tours cancels due to weather or safety, you’ll receive a full refund or free rebooking.
Quick Reference: Cancellations and Outcomes
| Scenario | Outcome |
|---|---|
| You cancel 24+ hours before your tour | Full refund |
| You cancel within 24 hours or do not show up | No refund |
| Curaçao Tours cancels due to weather or safety | Full refund or free rebooking |
This policy applies to our wide range of experiences—from island highlights and cultural walks to UTV adventures and water-based tours—so you can plan your stay in Curaçao with flexibility.
When and How to Cancel
Canceling is simple and streamlined. Please ensure you reach out at least 24 hours before your tour’s scheduled start time.
Ways to cancel
- WhatsApp: +5999 525 1778
- Phone: +5999 869 9559
- Email: info@fb-tt.com
Our team is available Monday–Sunday, 8:00 AM – 6:00 PM (AST). We confirm bookings within 2 hours during business hours, and you’ll receive instant booking confirmation when you book online—so managing your plans is fast and convenient.
Pro tips for smooth cancellations
- Mark your calendar for 24 hours before your tour to preserve eligibility for a full refund.
- If your schedule is uncertain, book early anyway—our 24-hour free cancellation policy keeps your options open.
- Keep your booking details handy (date, time, guest count) when you contact us so we can assist you quickly.
Weather, Safety, and Operational Decisions
Curaçao’s weather is generally welcoming, and most tours run rain or shine. However, we place safety first:
- Water tours may be rescheduled if sea conditions are unsafe.
- In severe weather, we’ll cancel and provide a full refund or free rebooking.
- All tours are led by certified, experienced local guides, and life jackets are provided on water-based tours.
These measures ensure your experience is enjoyable and secure—whether you’re snorkeling vibrant reefs, cruising by catamaran, or exploring by UTV.
Booking With Flexibility: How to Secure Your Spot Risk‑Free
With Curaçao Tours (operated by FBTT Travel B.V.), you’re choosing a trusted local operator with over 25 years of experience, a fleet of 60+ vehicles (including buses, trolley trains, UTVs, e-bikes, and boats), and 200,000+ guests served annually. We’re also an official cruise line partner for Royal Caribbean, Celebrity, Carnival, and MSC—so shore excursions are timed with your ship’s schedule.
Easy booking steps
- Browse tours on our website and select your preferred experience.
- Choose your date and number of guests.
- Complete your booking online, or contact us via WhatsApp, email, or phone.
- Receive instant booking confirmation.
Payments and pickup
- Payment methods: Visa, MasterCard, American Express; cash accepted in USD, EUR, and ANG.
- Full payment is required at the time of booking.
- Hotel pickup is included on most tours within the Willemstad area; pickups outside Willemstad can be arranged for a small surcharge.
Planning specifics to keep in mind
- For UTV tours, drivers must be at least 18 and hold a valid driver’s license.
- Guides speak English, Dutch, and Papiamentu; Spanish-speaking guides are available on request.
- Traveling with a group? Email groups@fb-tt.com for tailored arrangements.
Frequently Asked Questions About Cancellations
Does free cancellation apply to all tours?
Yes—our policy is simple: cancel up to 24 hours before your tour for a full refund. Within 24 hours or in case of a no-show, the booking is non-refundable. If we cancel due to weather or safety, you’ll get a full refund or free rebooking.
What if it rains?
Most tours run rain or shine. If sea conditions are unsafe for water tours, we may reschedule. In severe weather, we’ll cancel and offer a full refund or free rebooking.
Can I rebook instead of canceling?
If Curaçao Tours cancels due to weather or safety, you can choose a free rebooking or a full refund. If you’re considering changes on your end, contact us and we’ll advise on available options based on your tour and timing.
How do I cancel?
Message us on WhatsApp at +5999 525 1778, call +5999 869 9559, or email info@fb-tt.com. Have your booking details ready so we can assist quickly.
How do I book with confidence?
Reserve the experiences you want now—our 24-hour free cancellation policy gives you flexibility. You’ll receive instant booking confirmation, and we confirm new requests within 2 hours during business hours.
Practical Takeaways to Maximize Flexibility
- Book early, stress less: Secure your preferred dates and times while keeping the freedom to cancel up to 24 hours before.
- Set a reminder: Add a calendar alert 48 and 24 hours before your tour start time.
- Consider your tour type: For UTV tours, bring your valid driver’s license (drivers must be 18+). For water tours, pack swimwear and a towel—life jackets are provided.
- Keep essentials ready: Sunscreen (reef-safe preferred), comfortable clothing, water, and a camera.
- Use our contact channels: WhatsApp, phone, or email make it easy to manage bookings during business hours (8:00 AM – 6:00 PM AST, daily).
- Cruise passengers: As an official cruise partner, our shore excursions are timed with your ship schedule—pair this reliability with the confidence of free cancellation up to 24 hours before.
Explore Flexible Experiences You Can Book Today
Curaçao Tours offers 90+ ways to discover the island by boat, bike, bus, UTV, and trolley train. Here are a few guest favorites you can book with confidence:
- Curaçao Highlights: City, Cave & Beach — A seamless blend of culture, nature, and relaxation in one easy-flowing day.
- SeaWorld Explorer — Explore underwater wonders without getting wet on a semi-submarine experience (also available as a sunset option on select days).
- Trolley Train City Centre — See downtown Willemstad’s most photogenic streets and UNESCO-listed architecture on an iconic pink trolley.
- Epic West Coast UTV Adventure — Take the wheel and explore Curaçao’s rugged west coast on a thrilling off-road journey.
- Beach Escape — Visit three of Curaçao’s most unique and astonishing beaches in a full‑day outing.
- Historic Walking Tour — Uncover the stories behind Willemstad’s astonishing buildings and main attractions.
- Airport Transfers — Enjoy seamless roundtrip or private transfers aboard modern, air‑conditioned buses.
Looking for something just for your group? All tours can be arranged as private experiences with flexible timing and personalized itineraries—contact us for private tour options.
Conclusion: Book Now, Change Later (If You Need To)
With our 24-hour free cancellation policy, you can reserve the tours you want today and keep your plans flexible. From city highlights and cultural walks to sea adventures and UTV expeditions, Curaçao Tours makes it effortless to book with confidence—and just as easy to adjust when life happens.
Ready to explore? Book online or reach out:
- WhatsApp: +5999 525 1778
- Phone: +5999 869 9559
- Email: info@fb-tt.com (Groups: groups@fb-tt.com)
- Hours: Monday–Sunday, 8:00 AM – 6:00 PM (AST)
Discover more in our Island, Water, UTV, Cultural, Snorkeling, and Beach tour categories—and enjoy the peace of mind that comes with truly flexible booking.