Frequently Asked Questions
What does Curaçao Tours do?
Curaçao Tours, the tour division of FBTT Travel B.V., operates more than 90 island, beach, water, adventure, cultural, and UTV excursions across Curaçao.
How is Curaçao Tours different from other operators?
The company fields a fleet of 60+ buses, trolley trains, UTVs, e-bikes and boats, serves over 200,000 guests per year, and is an official cruise-line partner for Royal Caribbean, Celebrity, Carnival, and MSC.
Where are you located?
The main office is at Seru di Mahuma #18-20, Willemstad, Curaçao.
What are your business hours?
Customer service is available Monday–Sunday from 8:00 AM to 6:00 PM (AST).
How do I book a tour?
Choose a tour on the website, select your date and number of guests, then complete the online checkout or contact the team by WhatsApp, email, or phone. An instant booking confirmation is sent once payment is received.
Can I book by phone or WhatsApp instead of online?
Yes. Call +5999 869 9559 or message WhatsApp +5999 525 1778 to reserve any tour.
Do you offer private tours?
All listed tours can be arranged as private experiences with flexible timing and personalized itineraries; contact the team for pricing.
Is hotel pickup included?
Most tours include complimentary pickup and drop-off for hotels within the Willemstad area; pickups outside Willemstad can be arranged for a small surcharge.
What payment methods do you accept?
Visa, MasterCard, and American Express cards are accepted, as well as cash in USD, EUR, or ANG for walk-in bookings.
When is payment due?
Full payment is required at the time of booking.
What is your cancellation policy?
Cancellations are free up to 24 hours before the tour start time for a full refund; no refunds are issued for cancellations within 24 hours or for no-shows.
What happens if Curaçao Tours cancels due to weather or safety?
If the company cancels, you may choose between a full refund or a free rebooking.
Do tours run in the rain?
Most excursions operate rain or shine, though water tours may be rescheduled if sea conditions are unsafe.
Who do I contact for group bookings?
Email groups@fb-tt.com for tailored group arrangements.
What languages do your guides speak?
Guides speak English, Dutch, and Papiamentu; Spanish-speaking guides are available on request.
Are life jackets provided on water tours?
Yes, life jackets are supplied on every water-based excursion.
Do I need to know how to swim to join water tours?
The SeaWorld Explorer glass-bottom boat requires no swimming, while snorkeling tours require basic swimming ability; life jackets and crew assistance are always available.
Are the tours suitable for children?
Many tours welcome all ages, though some have minimum age requirements; children under 12 must be accompanied by an adult.
Do you cater to cruise ship passengers?
Yes. As an official partner of several major cruise lines, shore excursions are scheduled to match ship arrival and departure times.
What should I bring on a tour?
Pack reef-safe sunscreen, comfortable clothing, water, and a camera. Add swimwear and a towel for water activities; all specialized equipment is provided.
What currencies do you accept for cash payments?
USD, EUR, and ANG are accepted.
How much is the Curaçao Highlights: City, Cave & Beach tour?
The tour costs USD 75 per person.
What does the Local SeaWorld Explorer cost and when does it run?
The Local SeaWorld Explorer is USD 28 per person and departs on Fridays at 10:00 AM.
What is the price of the Epic West Coast UTV Adventure?
The standard version is USD 240 per two-seater vehicle; a local-rate option is available at USD 150.
Do I need a driver's license for UTV tours?
Yes, a valid driver’s license is required, and drivers must be at least 18 years old.
What is the minimum age for the Off Road Truck Tour West?
Participants must be at least 8 years old.
How much is the Trolley Train City Centre tour and when is it offered?
The tour is USD 29 per person and runs on Thursdays at 10:00 AM.
Do you rent e-bikes?
Yes. E-mountainbike rentals and guided e-bike experiences are available.
What does a shared round-trip airport transfer cost?
A shared airport roundtrip transfer is USD 30 per person.
How much is a private airport transfer?
A private roundtrip airport transfer starts at USD 85.
What is included in your airport transfer service?
Guests ride in modern, air-conditioned buses and are taken directly between the airport and their accommodation.
How do I reach customer support?
Phone +5999 869 9559, WhatsApp +5999 525 1778, or email info@fb-tt.com.
How long has the company been operating?
FBTT Travel B.V. was founded in 2000 and offers more than 25 years of experience in Curaçao tourism.
How large is your fleet?
The company operates over 60 vehicles, including buses, boats, trolley trains, UTVs, and e-bikes.
How many guests do you serve each year?
Curaçao Tours welcomes more than 200,000 guests annually.
Is there a safety requirement for UTV tours?
Drivers must present a valid license, wear provided safety gear, and follow the certified guide at all times.
Do you offer culinary experiences?
Yes. A four-hour Culinary Tour visits three top local eateries for USD 135 per person.
Can I shop during a tour?
The five-hour Shopping Tour provides dedicated time for retail therapy at USD 47 per person.
What are the operating details of the SeaWorld Explorer Sunset Trip?
The 1.5-hour sunset version of the SeaWorld Explorer departs Saturdays at 5:00 PM.
Do you offer sunset cruises?
Yes. Options include a 2.5-hour Sunset Sail Trip on a catamaran and Spanish Water sunset cruises.
Is a refund available if I cannot attend due to last-minute illness?
Refunds are not available within 24 hours of the tour start time unless Curaçao Tours cancels the activity.
Do you offer tours for large corporate groups?
Yes. The team can tailor excursions for corporate or incentive groups; contact groups@fb-tt.com for details.
Are your guides certified?
All tours are led by certified, experienced local guides to ensure safety and quality.
Which cruise lines are you officially partnered with for shore excursions?
Curaçao Tours is an official shore-excursion partner for Royal Caribbean, Celebrity Cruises, Carnival Cruise Line, and MSC Cruises.
When does the Curaçao Island Tour operate and how long does it last?
The Curaçao Island Tour departs on Tuesdays and Fridays at 9:00 AM and runs for approximately 7 hours.
What is the price and schedule of the Off Road Truck Tour West?
The Off Road Truck Tour West costs USD 80 per person, starts on Thursdays at 9:00 AM, and lasts about 5 hours.
How much does the Local Beach Escape cost and on which day is it offered?
The Local Beach Escape is priced from USD 85 per person and is available on Saturdays.
When does the Tugboat & Turtle Snorkel Adventure operate and how long does it last?
The Tugboat & Turtle Snorkel Adventure departs on Saturdays at 9:00 AM and runs for approximately 4 hours.
How much does the Beach Escape tour cost, and on which days is it offered?
The Beach Escape is priced at USD 58 per person and is available on Wednesdays and Saturdays, lasting about 8 hours.
What is the price and departure time of the Klein Curaçao by Speedboat Day Trip?
The Klein Curaçao by Speedboat Day Trip costs USD 105 per person and departs at 8:00 AM for a full-day visit to the island.
How much does the standard SeaWorld Explorer tour cost and when is it offered?
The SeaWorld Explorer tour is USD 39 per person, runs for about 1 hour, and departs on Fridays at 10:00 AM.
What is the price and departure point of the West Coast Day Trip by Speedboat?
The West Coast Day Trip by Speedboat costs USD 99 per person and departs from Blue Bay Beach to explore the western coastline of Curaçao.
Do you offer discounted rates for Curaçao residents?
Yes. Several experiences are listed with special local pricing, such as the LOCAL SeaWorld Explorer at USD 28 and the LOCAL Epic UTV West Coast Adventure at USD 150 per vehicle. Local-rate options are clearly marked "LOCAL" on the website; simply choose the local version during checkout to receive the discount.
Can I pay in cash when booking in person?
Yes. Walk-in bookings may be paid in cash using USD, EUR, or ANG at the main office or tour desk. Visa, MasterCard, and American Express credit cards are also accepted.
Can children ride as passengers on UTV tours?
Yes. Drivers must be at least 18 years old with a valid license, but younger guests may ride as passengers in the two-seater UTVs.
Is snorkeling gear provided on your snorkel tours?
Yes. All necessary equipment is provided on every snorkeling excursion, so you do not need to bring your own gear.
What safety gear is provided on UTV tours?
Each UTV excursion includes mandatory helmets and additional safety gear, all supplied by Curaçao Tours. Guests receive a full safety briefing before departure and must wear the provided equipment throughout the ride.
What categories of tours do you offer?
Our 90+ experiences are organized into Island Tours, Water Tours, Adventure Tours, Beach Tours, Snorkeling Tours, UTV Tours, and Cultural Tours.
How quickly will my booking be confirmed if I reserve via WhatsApp, phone, or email?
Booking requests made through WhatsApp, phone, or email are confirmed within 2 hours during our business hours (8:00 AM–6:00 PM AST).
Are the buses used for airport transfers air-conditioned?
Yes. Airport transfers are conducted in modern, air-conditioned buses for a comfortable ride between the airport and your accommodation.
When does the Treasures of the East & West snorkel tour operate and how long does it last?
The Treasures of the East & West tour runs on Saturdays and lasts approximately 4 hours. The experience includes visits to two unique snorkel spots plus one local snack and a bottle of water.
What is the price and schedule of the Local Sunday Sunset Cruise?
The Local Sunday Sunset Cruise costs USD 60 per person, departs on Sundays, and lasts about 2 hours and 30 minutes as it explores the scenic Spanish Waters of Curaçao.
When does the Off Road E-Bike San Pedro tour operate and how long is the ride?
The Off Road E-Bike San Pedro adventure runs on Thursdays, covering roughly 2 hours of guided cycling through Curaçao’s desert landscapes and caves.
Is the Blue C Half Day Snorkel Trip currently operating?
No. The Blue C Half Day Snorkel Trip is temporarily inactive due to the Corona situation; please select one of our active snorkel tours instead.
Can I join a UTV tour as a passenger if I don't have a driver's license?
Yes. Only the driver must hold a valid driver’s license; guests without a license may ride as passengers in the two-seater UTVs.
Does the Treasures of the East & West snorkel tour include refreshments?
Yes. The tour provides one local snack and a bottle of water for each participant.
When does the Shopping Tour operate and how long does it last?
The Shopping Tour departs on Saturdays, is conducted in English, and lasts about 5 hours.
How long is the Historic Walking Tour and what does it cover?
The Historic Walking Tour runs for approximately 2 hours and 30 minutes and takes guests to Willemstad’s main attractions while explaining the history behind its landmark buildings.
What is the cost and duration of the Punda Vibes E-bike experience?
The Punda Vibes E-bike experience is priced from USD 52 per person and lasts around 2 hours.
How much does the Curaçao Island Tour cost?
The Curaçao Island Tour is priced from USD 109 per person.
When is the Culinary Tour offered and how long does it last?
The Culinary Tour departs on Fridays and runs for approximately 4 hours, visiting three curated local eateries.
What is the price and duration of the Local City E-Bike Tour?
The Local City E-Bike Tour costs USD 43 per person and lasts about 2 hours on Mondays.
How many people can ride in one UTV vehicle?
Each UTV is a two-seater, accommodating one driver and one passenger.
Are UTV tours guided or self-guided?
All UTV adventures are fully guided. Participants drive in a convoy behind a certified local guide and must follow the guide at all times.
Is the East Coast Day Trip currently operating?
No. The East Coast Day Trip is temporarily inactive due to the Corona situation; please select one of our active excursions instead.
How long does the UTV Expedition – West Coast tour last?
The guided UTV Expedition – West Coast adventure spans approximately 3.5 hours of off-road driving along Curaçao’s rugged coastline.
What landmarks are visited on the Off Road Truck Tour West?
The 5-hour Off Road Truck Tour West explores Curaçao’s desert-like plains and makes stops at a cave, a dramatic blow hole, and a secluded natural bay before returning to Willemstad.
When does the Local Half Day Snorkel Tour by Boat operate and how long does it last?
The Local Half Day Snorkel Tour by Boat is scheduled on Wednesdays and runs for approximately 4 hours.
Where does the Sunset Cruise depart from?
The relaxed sunset mini-cruise departs from Vissershaven, the local fishing harbor on Curaçao’s waterfront.
How long does the regular Sunset Cruise last and where does it sail?
The standard Sunset Cruise runs for approximately 2 hours and 30 minutes and explores the scenic Spanish Waters of Curaçao after departing from Vissershaven.
How much does the Boat Tour from Tavern Seafood cost?
The Boat Tour from Tavern Seafood is priced from USD 49 per person and offers a coastal sail past Blue Bay and Boca Sami.
What is the price and schedule of the LOCAL SPECIAL – Trolley Train?
The LOCAL SPECIAL – Trolley Train costs USD 8.50 per person and departs on Thursdays at 10:00 AM for a 1-hour tour of downtown Curaçao.
How much does a one-way Airport Transfer cost?
A single-direction Airport Transfer (arrival or departure) is priced from USD 36 per person and includes transport in a modern, air-conditioned bus.
What is the cost and duration of the Local Punda Vibes E-bike experience?
The Local Punda Vibes E-bike experience is priced from USD 21 per person and lasts about 2 hours.
Will my online booking be confirmed instantly?
Yes. When you complete payment through our website, an automatic confirmation email is sent immediately to the address you provide.
Can I make a walk-in booking at your office?
Yes. You are welcome to visit our main office at Seru di Mahuma #18-20 during business hours to book any tour; we accept cash in USD, EUR, or ANG as well as Visa, MasterCard, and American Express for walk-in reservations.
When does the City E-Bike Tour operate and how long does it last?
The regular City E-Bike Tour is scheduled on Mondays and spans approximately 2 hours, guiding riders through Willemstad’s historic UNESCO-listed architecture.
How much does the Historic Walking Tour cost?
The Historic Walking Tour is priced from USD 44 per person.
How much does the Punda Vibes Bus Tour cost?
The Punda Vibes Tour is priced from USD 65 per person and features a lively bus ride through Curaçao’s colorful Punda district.
What is the price of the Local Historic Walking Tour?
The Local Historic Walking Tour is available from USD 35 per person.
In which currency will my online credit card payment be processed?
Online bookings are charged in the currency you select during the website checkout process.
How long does the Sunset Sail Trip last and what type of vessel is used?
The Sunset Sail Trip is a 2.5-hour excursion operated on a luxury catamaran, allowing guests to watch the Caribbean sunset from the water.